Tag: ethics

Working with Design Clients: Tools and Advice for Successful Partnerships

A practical guide to working on client and community work in the design studio.

Meaghan Dee
Associate Professor
Virginia Tech

Jessica Meharry
Visiting Assistant Professor
Institute of Design at Illinois Tech

Working with Design Clients: Tools and Advice for Successful Partnerships is a book for design students and educators seeking to integrate real-world client projects into their curriculum. Born from extensive research, interviews, and the authors’ years of experience running a successful student-run design studio, this book offers practical advice, tools, and frameworks for navigating the complexities of client-based learning.

The studio is a core strand of design education, and working with real clients is one of the most valuable ways for students to develop their professional design practice skills.

The book is a practical guide to working on client and community work in the design studio – how to collaborate with and connect to communities, find and retain clients, and manage real-world design problems.

The book is structured in four parts:

  1. Why: Establishes the pedagogical value of client projects, emphasizing their role in fostering industry connections, experiential learning, and student empowerment.
  2. What: Focuses on the practicalities of community engagement, client selection, and structuring studio experiences to achieve learning goals.
  3. Who: Examines the roles and responsibilities of students, faculty, and clients, highlighting the importance of effective communication, collaboration, and articulating value.
  4. How: Offers guidance on launching and managing a student-run design studio, including financial management, operational logistics, and planning for long-term sustainability.

This is the book Jessica and Meaghan wish existed when they were thinking about starting a design studio and took over a design studio (respectively). This book addresses a critical gap in design pedagogy literature by providing a comprehensive resource for educators seeking to bridge the gap between academia and professional practice.

Key contributions include:

  • Practical Guidance: Offers concrete advice and actionable strategies for implementing client-based projects, from finding clients to managing budgets to assessing student learning.
  • Diverse Perspectives: Incorporates insights from numerous interviews with design educators, students, and industry professionals, representing a range of institutional contexts and pedagogical approaches.
  • Emphasis on Ethics and Community Engagement: Provides a framework for ethical client interactions, emphasizing the importance of designing with communities rather than for them.
  • Focus on Student Empowerment: Highlights the role of client projects in fostering student agency, leadership, and professional development. (Chapter 3 of this book also features Najla Mouchrek’s Model for Empowerment in the Transition to Adulthood)
  • Support for Student-Run Studios: Offers dedicated chapters on launching, managing, and sustaining student-led design studios.

This book aims for design educators to:

  • Integrate client-based projects into their courses.
  • Develop effective strategies for finding and managing clients.
  • Create meaningful learning experiences that foster student growth and professional preparedness.
  • Build and sustain successful student-run design studios.
  • Promote ethical and socially responsible design practice.

The book also hopes to empower design students to:

  • Confidently work with “real world” clients and community partners.
  • Be more prepared to graduate and enter industry.
  • Understand dynamics of client interactions.

By providing students and educators with the necessary tools and knowledge, this book will contribute to a more engaged, impactful, and relevant design education that better prepares students for the challenges and opportunities of the professional world.

Methodology

The book used a mixed-methods approach, combining:

  • Literature Review: Synthesized existing research on design pedagogy and experiential learning.
  • Surveys: Gathered quantitative data on client-based practices in design programs across the country and around the world.
  • Interviews: Collected qualitative insights from design educators, students, and industry professionals.
  • Case Studies: Via interview, examined successful examples of client projects and student-run studios.
  • Authors’ Expertise: Leveraged the authors’ years of experience in design education and running a student-led studio.

Overall, this book represents a culmination of the authors’ passion for design education and their commitment to preparing students for successful and meaningful careers. It is a resource they wish they had when they first embarked on their journey. They hope it will serve as a valuable guide for fellow educators and their students and contribute to a more vibrant and impactful design education landscape.

Chapter 1Download

This project was the 2024 Design Incubation Educators Awards runner-up recipient in the category of Scholarship: Publication.

Biography

Meaghan A. Dee is an Associate Professor and Chair of Graphic Design at Virginia Tech, where she also serves as a Senior Fellow at the Institute of Creativity, Arts, and Technology. Her work centers on connecting communities through storytelling and immersive design experiences and by fostering collaboration between students, faculty, and industry professionals. Meaghan sees design as a tool for engagement, communication, and innovation.
In addition to her role at Virginia Tech, Meaghan is a docent emeritus for the Letterform Archive in San Francisco and served as co-chair for the AIGA Design Educators Community (AIGA DEC) Executive Board—a group dedicated to supporting and connecting design educators across the world. She earned her Bachelor’s degree in Graphic Design from the University of Illinois at Champaign-Urbana and a Master of Fine Arts in Visual Communication Design from Virginia Commonwealth University.

Jessica Meharry is a designer, researcher, and educator who develops justice-oriented design methodologies for professional practice. She teaches courses in the politics of design, critical contexts of design, and the philosophical context of design research. Jessica received a PhD from the Institute of Design (ID), an MFA from Savannah College of Art and Design, and a bachelor of science from Northwestern University. Jessica’s cross-disciplinary research interests focused on designing for equitable economies, strategizing processes that frame equity as an innovation driver, and developing inclusive design management pedagogy. Jessica’s current research projects include the development and testing of an anti-oppressive design framework focused on information and communication technologies. She is also a collaborator on a research project led by Hillary Carey, PhD candidate at Carnegie Mellon University, in which they’re using design methods to explore anti-racist futures in organizational contexts.

Slowing Production, Increasing Socio-Political Context: Beyond “Spreading Awareness” in the Design Classroom

A feminist base motivates us to engage questions around power relations, knowledge production, and systems of violence

Becky Nasadowski
Assistant Professor
University of Tennessee at Chattanooga

In recent years, many universities have embraced “diversity” with oblique statements of support. Related, design educators have rightfully sought strategies for inclusive pedagogy, increasing representation and working toward ensuring the classroom is comfortable. But inclusive is not synonymous with anti-racist, which requires antagonism and a reckoning with the pervasive inequities baked into our different fields and methods, the university, and our social relationships and histories.

In this presentation, I will provide an overview of my studio-seminar course Politics and Ethics of Design, where a feminist base motivates us to engage questions around power relations, knowledge production, and systems of violence. A substantial reading list frames sustained conversations on the politics of race, class, and gender as it relates to the field of design, creating a critical foundation for design practice. Select topics include data feminism and counter cartography, the designer’s role in constructing notions of citizenship, the limits of empathy in design thinking, and the neoliberal entanglement of work and passion. 

By providing an anchor through reading and conversation, I ask design students to consider in their studio practice urgent questions: How do we respond to historical omissions? How do we interface with social movements? How do we act with an awareness of history that complicates liberal concepts of empathy as paramount? If we want students to engage power and sincerely explore what an anti-racist practice and education look like, then we need to fully engage in how design has traditionally played—and continues to play—a role in bolstering social inequity.

This design research was presented at Design Incubation Colloquium 9.2: Annual CAA Conference 2023 (Virtual) on Saturday, February 18, 2023.

Price of Values

The purpose of this study is to inform advertisers, designers and consumers of our individual values, collective values and ethical standards.

Shruthi Manjula Balakrishna
Graduate student
Vermont College of Fine Arts

When stopped to consider the culture of the 21st century: Each morning, we hear a half dozen ads on the radio before our feet touch the floor. Staggering out of bed, we pass brand logos on our clothing and in our bathrooms. By the end of the day, hundreds – perhaps thousands of marketing messages would have targeted us, and yet so little is understood about how marketing affects our lives, our society, our world and most importantly, our personal values.

This research paper takes a hard look at the dangerous side effects of advertising – especially for women. The paper reviews how us women, who are biologically more vulnerable to alcohol than men, and who often suffer from depression and eating disorders, are more likely to seek connection to alcohol, food, and cigarettes, partly as a response to disconnection in our human relationships. The paper proposes that this disconnection is a sense of emptiness, and people who feel empty make great consumers. The text ponders on how this emptiness makes us turn to products, especially potentially addictive products, to fill us up, to make us feel whole.

Additionally, the paper deliberates the importance of responsible and empathetic design to make real, world changing, culture defining, values shaping difference. It discusses how every one of us designers in the advertising industry have an important role to play, and since the advertising industry played a part in building and setting in motion the wagon of consumerism and capitalism that is now diving us to the edge of the cliff, we should help solve these worldwide problems in a responsible and engaging way.

To demonstrate the observations, research, and opinions discussed in the paper, posters were designed in pop-art style because pop-art is not only drawn form mass media and popular culture, but is also “coolly” ambivalent. Whether that suggests an acceptance of the popular world or a shocked withdrawal is viewer interpretation – all with a sprinkle of parody.

The purpose of this study is to inform advertisers, designers and consumers that our individual values, collective values and ethical standards define us both as individuals and as people.

This research was presented at the Design Incubation Colloquium 5.3: Merrimack College on March 30, 2019.

Be Good to Me: How Advertising Students Made San Jose Think Twice About Illegal Dumping

John Delacruz
Professor of Advertising
School of Journalism and Mass Communications
San Jose State University

Creativity is a powerful driver for brand communications. Entertaining and engaging, we tell the world stories across media channels that encourage consumption and allow brands a central role in shaping identities, communities and history. The skills learnt by students on creative programs can be a force for good. As educators in the field of advertising and other creative industries we should be guiding our students to make ethically minded decisions, not just to continue the cycle of consumption of which we, as communicators, are integral spokes.

In this case study they learn the importance of empathy and how this becomes a strength in the communications process, they learn to respond to a real life client and a real life target group. They also learn about issues that impact the community, the environment, and become better informed citizens. Our students have grown up with social currency, they are a sharing generation, global citizens, media aware and ethically minded. They are already switched on to alternative futures and therefore open to guidance on how to use their creativity for good.

This case study will focus on one specific example of service learning from the advertising program at San Jose State University. Our client was the City of San Jose’s Environmental Services Division in collaboration with CommUniverCity. The brief was to inform citizens of San Jose about illegal dumping. Our students crafted a campaign that spoke of the relationships between our everyday stuff and ourselves, reminding us to treat our treasures with respect when the time comes to let them go. They worked in an agency team and learnt about issues affecting urban neighborhoods and the environment. The program offered them experience reflecting the world of work and the world around them, civic responsibility and storytelling. They have hopefully become informed, engaged and aware citizens as well as effective and creative communicators.

This research was presented at the Design Incubation Colloquium 4.1: San Jose State on Saturday, Sept 30, 2017.